Having a winning team is all about having great people around you and giving them the autonomy they need to succeed. It is about having the right people do the right things. Then you can use key performance indicators, in other words, numeric goals to measure the success of each employee. Secondly you should then measure them against the core values of your company and make sure they live those core values in their daily work. You can then rate, assess and give candid feedback on a regular basis. This method works. This is what you learn when you get an MBA. Yet, this is only one half of the puzzle.
The 2nd half of the puzzle is this: Keep your word.
If you fail to keep your word, you will lose the trust, loyalty and hard work of your people. When you lose that, you lose a winning environment, a productive environment, and your employee turnover will escalate. So don’t ever make a promise unless you intend to keep it. If the business reality changes and you made a promise, you need to find a way to keep it or get the person you made the promise to, to want something else. Otherwise, you lose face, you lose loyalty and you you can lose the people that make your company great.
Author: CEO of SolCorp, Inc. Owner of Choice Merchant Services
